OcR BigBogFrog
May 17, 2007, 12:35 PM
Well I'm on hold with customer support right now. I'm checking to see if they have me in the beta and such. Will post more info when I get to a real person.
What I'm doing:
1) Make sure you have your e-mail open, confirming your acceptance to Ro3
2) Make sure you know all your Xbox Live Account info (i.e. last 4 digits of credit card, phone number, full name, address)
3) Call 1800-4MY-XBOX
4) Ignore automated voice message that says "We are working on problems distributing the Halo 3 Beta.."
5) When asked, say: Xbox Live. This will ensure you will be sent to the Xbox Live department, which is the proper area.
6) Ask for the more options, and finally say "None of the above". This will take you to a representative, where you can really speak to someone.
7) When asked, give the information necessary.
8) Let them know your problem, ask if they have your e-mail address on file, and if you are qualified for the Beta. If the person doesn't know what your talking about, ask for someone else.
9) If they acknowledge your problem and see you are waiting for an e-mail, ask for a reference number to call back, just in case.
10) Write that number down! If you still didn't get an e-mail, call back and to steps 1-6 again, and give the representative the reference number.
Well I am qualified (duh just wanted to know if they new I was). I had some dude from India, could barely understand what the hell he was saying.
Here is basicaly what he said: "We know there is a problem and we don't know how to fix it right now."
Doesn't that make you feel better? >.<
What I'm doing:
1) Make sure you have your e-mail open, confirming your acceptance to Ro3
2) Make sure you know all your Xbox Live Account info (i.e. last 4 digits of credit card, phone number, full name, address)
3) Call 1800-4MY-XBOX
4) Ignore automated voice message that says "We are working on problems distributing the Halo 3 Beta.."
5) When asked, say: Xbox Live. This will ensure you will be sent to the Xbox Live department, which is the proper area.
6) Ask for the more options, and finally say "None of the above". This will take you to a representative, where you can really speak to someone.
7) When asked, give the information necessary.
8) Let them know your problem, ask if they have your e-mail address on file, and if you are qualified for the Beta. If the person doesn't know what your talking about, ask for someone else.
9) If they acknowledge your problem and see you are waiting for an e-mail, ask for a reference number to call back, just in case.
10) Write that number down! If you still didn't get an e-mail, call back and to steps 1-6 again, and give the representative the reference number.
Well I am qualified (duh just wanted to know if they new I was). I had some dude from India, could barely understand what the hell he was saying.
Here is basicaly what he said: "We know there is a problem and we don't know how to fix it right now."
Doesn't that make you feel better? >.<